Lead Time and Delivery Time

Production Lead Time

ITEM	LEAD TIME
Customised Phone Case*	1 to 4 working days
Customised Mugs*	1 to 4 working days
Personalised Leather Gift Collection	1 to 4 working days (Available for on-spot personalisation at Funan/NEX - Subjected to stock availability)
Customised Tumbler*	1 to 4 working days (Available for on-spot personalisation at NEX only - Subjected to stock availability)

*Customised Tumbler, Customised Phone Cases and Customised Mugs are NOT available for on-spot personalisation at Funan
*Customised Phone Cases and Customised Mugs are NOT available for on-spot personalisation at NEX

For bulk orders of personalised leather product, please make a copy & fill up the following excel sheet and submit to us at hello@theimprint.sg, lead time varies on the bulk order.

Singapore Delivery Lead Time

DELIVERY METHOD	LEAD TIME
SingPost Normal Mail (Free)	2 to 9 working days (No Tracking Number)
Courier ($4)	1 to 3 working days (With Tracking Number)
Self-Collection at Funan #02-K08	When item is ready (A SMS will be sent, once item is ready for collection) Our Store Location
Self-Collection at NEX #04-09/10	When item is ready (A SMS will be sent, once item is ready for collection) Our Store Location

To avoid delay or uncertainty, we recommend courier as the preferred shipping method.

SELF-COLLECTION PROCESS

We would encourage a pre-order of the items and self-collect at Funan to avoid any unnecessary waiting time in public spaces during the current COVID19 pandemic.

You will receive a message once your item is ready for collection.

If there are any issues regarding self-collection, please Whatsapp us at +65 87908719.