We understand how important it is for your personalised couple gift to be exactly what you envisioned. That's why we offer a digital mockup of your customised gift for your approval before production begins. This way, you can review the design, make any necessary adjustments, and confirm that every detail meets your expectations, ensuring complete confidence in your purchase.

Depending on the level of the customisation, our personalised couple gifts usually take around one to four working days to produce. Moreover, the delivery time will depend on the shipping method you choose. The SingPost Normal Mail option is free of charge but takes two to nine working days for delivery in Singapore. For a faster delivery option, you can choose courier delivery for a fee of $4, with a delivery time of one to three working days, or opt for self-collection. Delivery times for international shipping will vary. Refer to our lead time page for more information.

We accept returns of personalised couple gifts within 14 days of purchase if they are unused and in their original packaging, along with a receipt or proof of purchase. Refunds will be credited to the original payment method after the returned item is received and inspected. For further information, check out our return-refund policy.

At THEIMPRINT, we provide various personalisation options for couple gifts such as text, images, logos, as well as monogramming, and engraving on selected products such as laptop bags and cardholders. Additionally, for products like phone cases, we offer the flexibility to customise them with your own design or image to create a one-of-a-kind gift that’s special to the two of you.

To make your couple gift even more special, we pack our gifts such as customised pouches  and custom airpod cases in a beautiful turquoise box, making them ready to gift to your significant other, couple friends, or relatives who are celebrating a relationship milestone. You can also add a personal touch to your order by adding a theme-appropriate gift card that conveys your sincerest feelings.

The amount you should spend on a couple gift depends on various factors, including the occasion, the couple's relationship with the gift giver, and the budget. The gift should reflect the significance of the occasion and the level of relationship between the giver and the couple. It's also important to consider the couple's interests and preferences to choose a thoughtful and meaningful gift. 

At THEIMPRINT, our team of skilled artisans, designers, and passionate individuals collaborate to produce your personalised couple gifts. Combining their expertise, each team member ensures that every product is crafted with the utmost care and attention to detail. Our team's unwavering commitment to excellence guarantees that the gifts we create will be treasured by the couple for a long time.

Tracking your couple gift order depends on the chosen delivery method. SingPost Normal Mail has a delivery time of two to nine working days without a tracking number, while the Courier option includes a tracking number and delivery within one to three working days. We also provide international shipping via DHL Express, which includes tracking and takes two to eight working days for delivery.

At THEIMPRINT, we offer a complimentary and beautiful packaging option for our couple gifts. Each gift is packaged individually in a lovely turquoise box with a free gift card included, making it ready to give to the recipient(s) and eliminating the need for any additional packaging. Get in touch with our team for more information on our packaging options.

We prioritise using eco-friendly and cruelty-free materials for all of our unique giftsincluding couple gifts. Our signature gifts are crafted using high-quality Saffiano Reinforced Vegan Leather that closely resembles genuine leather, resulting in a durable and high-quality material. By selecting our couple gifts, you can feel confident in your eco-friendly purchase.

To receive your order of couple gift at the earliest, we recommend choosing courier as your preferred shipping method, which typically takes one to three working days. Another option is to opt for self-collection from our store, where you will receive a message to select your preferred collection day and another message when your order is ready. If you prefer a same-day collection, WhatsApp our Funan store at +65 8790 8719 or our Nex store at +65 8864 4651, to avoid any disappointments. However, please note that same-day collection may not be available during peak seasons, so we advise checking with us before confirming your order.